Privacy Policy

Introduction

quantatrixa Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our fitness community platform engagement tools and visit our website at quantatrixa.pro.

We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our registered office is located at Henry Street 27, Dublin, D56 6153, Ireland.

Data We Collect

The data we collect includes personal information that you provide directly to us and information that is automatically collected when you use our services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address when you contact us or register for our services
• Account Information: Username, password, and profile information when you create an account on our platform
• Business Information: Company name, gym or fitness centre details, and professional information
• Communication Data: Records of correspondence when you contact us for support or enquiries
• Technical Data: IP address, browser type, device information, and website usage patterns
• Usage Data: Information about how you use our platform, features accessed, and engagement metrics
• Marketing Data: Your preferences for receiving marketing communications and your communication history with us

How We Use Your Information

We use of your data is based on legitimate business interests, contractual necessity, and your consent where required. We use your personal information for the following purposes:

• Service Provision: To provide, maintain, and improve our fitness community platform engagement tools
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Communication: To respond to your enquiries, provide technical support, and send important service updates
• Platform Analytics: To analyse platform usage, improve our services, and develop new features
• Marketing: To send you promotional materials about our services (with your consent)
• Legal Compliance: To comply with legal obligations and protect our rights and interests
• Business Operations: To process payments, manage contracts, and conduct business analysis

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform and business
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Protection of Rights: To protect the rights, property, or safety of quantatrixa, our users, or others
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request limitation of how we process your personal data
• Right to Data Portability: You can request transfer of your data to another service provider
• Right to Object: You can object to certain types of processing, including direct marketing
• Right to Withdraw Consent: You can withdraw your consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for which it is processed:

• Account Data: Retained for the duration of your account plus 3 years after closure
• Communication Records: Retained for 7 years for business and legal purposes
• Marketing Data: Retained until you withdraw consent or for 2 years of inactivity
• Technical Data: Retained for 2 years for security and service improvement purposes

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy and rights, including standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe we have not handled your personal data in accordance with applicable data protection laws.